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cases
Nescient Newbie


Joined: 16 Oct 2005
Posts: 1

PostPosted: Sun Oct 16, 2005 2:50 pm Reply with quoteBack to top

have been running TR 2.2 to upload certain files to the internet.
I upgraded to TR 3 but the FTP would not work, it kept asking for my USER and PASS. However, I used the same settings I use on WS_FTP and on TR 2.2. I had to go back down to TR 2.2. I would like to be able to specify a specific remote directory as well as use some other features like restart which appear to be present on the new TR 3. However, I can not get the FTP to work properly. Please advise.
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WATYF
Benevolent Administrator


Joined: 07 Jun 2004
Posts: 103
Location: Smiling back at you...

PostPosted: Mon Oct 17, 2005 12:56 pm Reply with quoteBack to top

There should be a folder in the directory where you installed TaskRunner called "logs". In it there should be a file named TRBeta.log and TskSch.log. I need you to send me those files, so I can track down what's causing your issue.

The easiest way would be to open each file and copy the contents, then paste them into a PM and send it to me. Or you can email the contents using the "Email" link on the home page.

WATYF
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eannatone
Nescient Newbie


Joined: 19 Apr 2006
Posts: 4

PostPosted: Wed Apr 19, 2006 10:02 am Reply with quoteBack to top

I am having the same issue
Here is my log.
This is not the beta version though.


4/19/2006 11:57:10 AM] - Please login with USER and PASS
at a8.b(z A_0, String A_1)
at b2.a(ay A_0)
at TaskRunner.frmBrws.a(Object A_0, EventArgs A_1)
[4/19/2006 11:57:19 AM] - Please login with USER and PASS
at a8.b(z A_0, String A_1)
at b2.a(ay A_0)
at TaskRunner.frmBrws.a(Object A_0, EventArgs A_1)
[4/19/2006 11:57:28 AM] - Please login with USER and PASS
at a8.b(z A_0, String A_1)
at b2.a(ay A_0)
at TaskRunner.frmBrws.a(Object A_0, EventArgs A_1)
[4/19/2006 11:57:32 AM] - Please login with USER and PASS
at a8.b(z A_0, String A_1)
at b2.a(ay A_0)
at TaskRunner.frmBrws.a(Object A_0, EventArgs A_1)
[4/19/2006 11:57:51 AM] - Please login with USER and PASS
at a8.b(z A_0, String A_1)
at b2.a(ay A_0)
at TaskRunner.frmBrws.a(Object A_0, EventArgs A_1)
[4/19/2006 11:58:47 AM] - Please login with USER and PASS
at a8.b(z A_0, String A_1)
at b2.a(ay A_0)
at TaskRunner.frmBrws.a(Object A_0, EventArgs A_1)
[4/19/2006 12:04:00 PM] - Please login with USER and PASS
at a8.b(z A_0, String A_1)
at b2.a(ay A_0)
at TaskRunner.frmBrws.a(Object A_0, EventArgs A_1)
[4/19/2006 12:04:12 PM] - Please login with USER and PASS
at a8.b(z A_0, String A_1)
at b2.a(ay A_0)
at TaskRunner.Actions.c(Hashtable A_0)
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WATYF
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Joined: 07 Jun 2004
Posts: 103
Location: Smiling back at you...

PostPosted: Wed Apr 19, 2006 5:49 pm Reply with quoteBack to top

Do you have any entries in the EmlErr.log file?


WATYF
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eannatone
Nescient Newbie


Joined: 19 Apr 2006
Posts: 4

PostPosted: Tue Apr 25, 2006 2:17 pm Reply with quoteBack to top

Nothing.
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ianjordan
Nescient Newbie


Joined: 11 May 2006
Posts: 3

PostPosted: Thu May 11, 2006 9:59 am Reply with quoteBack to top

Hi - i'm getting the same error messages when attempting to set the folder option for an FTP upload.

Could not login to FTP Server. Details: Please login with USER and PASS

any advice would be greatly appreciated. If i can get this working, it'll totally be worth paying for :-)
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WATYF
Benevolent Administrator


Joined: 07 Jun 2004
Posts: 103
Location: Smiling back at you...

PostPosted: Sat May 13, 2006 3:29 pm Reply with quoteBack to top

Sorry I haven't replied in a bit... I'm gonna try debugging this as soon as I can.

If either of you could, would you be able to provide me with a temporary username/password on whatever FTP server it is that you're trying to log in to? This problem is most likely server specific, so it would have to be able to debug it using a problematic server.


WATYF
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ianjordan
Nescient Newbie


Joined: 11 May 2006
Posts: 3

PostPosted: Mon May 15, 2006 3:59 am Reply with quoteBack to top

happy to, can you send me your emai - i don't want to post any login details here Smile
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WATYF
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Joined: 07 Jun 2004
Posts: 103
Location: Smiling back at you...

PostPosted: Mon May 15, 2006 7:49 am Reply with quoteBack to top

sure... just go to the Email link on the main page: www.musicalnerdery.com/email

I'll let you know when I've gotten it and had a chance to look into it.


WATYF
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WATYF
Benevolent Administrator


Joined: 07 Jun 2004
Posts: 103
Location: Smiling back at you...

PostPosted: Sun May 21, 2006 6:07 pm Reply with quoteBack to top

OK guys... sorry it took me so ridiculously long to get to this.

A new version is up with the fixes (you should be notified the next time you start TR). The problem is that some FTP servers react slightly different to certain requests. But I tested the full range of FTP functions using the test login that ianjordan provided me without any problems, so hopefully we won't be seeing any more of this issue.

WATYF
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ianjordan
Nescient Newbie


Joined: 11 May 2006
Posts: 3

PostPosted: Mon May 22, 2006 2:54 am Reply with quoteBack to top

Seems to work now Smile thanks for fixing.
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eannatone
Nescient Newbie


Joined: 19 Apr 2006
Posts: 4

PostPosted: Mon May 22, 2006 11:32 am Reply with quoteBack to top

Works Great for me too. THANKS!
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