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Akira
Nescient Newbie


Joined: 30 May 2006
Posts: 1

PostPosted: Tue May 30, 2006 10:36 am Reply with quoteBack to top

When I try to run task to send out an email, my Mcafee did a scan of the email and return this error:

Command sent was: MAIL FROM <kevinle@optimumhealthcare.org>
Response recevied is: 501 Could not decode the response

Consult the online help for your email program for more info on this error. Contact email provider if the problem persists.


I tried disable Mcafee still get the same error. Content of email is just couple lines of plain text.
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WATYF
Benevolent Administrator


Joined: 07 Jun 2004
Posts: 103
Location: Smiling back at you...

PostPosted: Thu Jun 01, 2006 3:08 pm Reply with quoteBack to top

Hi there. A few things...

1) What task exactly was being performed? Was it the email notification of a task, or the "Send an Email" task itself (etc.)?

2) Can you email me the logs in C:\Program Files\TaskRunner\logs\...? Just send me an email using the "Email" link on the main page and I'll give you an address where you can send them.

3) When you said you "disabled" McAffee, did you just disable McAfee email scanner, or did you shut down the software altogether.

4) What application gives you the error? Is it TaskRunner, or is it Mcafee?


WATYF
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